At BestInTown.in, we treat your data with the same discipline you apply to your business. We don’t hide behind legalese. This policy clearly outlines how your information is handled by us and our fulfillment partner, Bee Digital Marketing Agency (BDMA).

1. The “No-Spam” Blood Oath

We are a 100% Spam-Free platform.

The Shield: We never sell, rent, or trade your phone number or email to third-party data brokers, insurance callers, or telemarketers.
The Truth: Your data is used exclusively to build your brand authority on our platform and to allow BDMA to execute your marketing strategy.

2. Information We Collect (And Why)

We only collect what is necessary to make your phone ring with legitimate leads.

Identity Data: Name, Business Name, and Location—to establish your Mapbox presence.
Contact Velocity Data: Phone numbers and WhatsApp links—specifically to enable the Lead Engine.
Verification Data: Professional certificates for the ISO Vault—to prove your expertise to high-ticket B2B clients.
Technical Footprint: IP addresses and device types—to detect and ban bot-driven spam listings that threaten your SEO ranking.

3. The BDMA Partnership (Agency Access)

When you purchase a Growth or Dominance plan, you are hiring a professional agency.

Fulfillment: Personnel from Bee Digital Marketing Agency (BDMA) will access your listing data to perform Local SEO audits, write professional copy, and verify review authenticity.
Security: BDMA operates under strict internal confidentiality protocols. They see your data only to improve your ROI.

4. Public vs. Private Data

Public Assets: Any information you enter into your business description, gallery, or ISO Readiness Vault is intended for public consumption. It will be indexed by Google.
The ISO Vault Precaution: This is a public trust tool. Do not upload Aadhaar cards, PAN cards, or private bank statements. We are a business directory, not a cloud storage locker. We are not liable for the public exposure of sensitive personal IDs uploaded to a business repository.
WhatsApp Lead Engine: By enabling WhatsApp leads, you acknowledge that your number becomes a public “Call-to-Action.”

5. Reputation Guard & Verification Privacy

To protect you from sabotage, our Active Review Protection involves a human verification process.

Data Usage: To verify a negative review, BDMA may contact the reviewer to request proof of transaction. This data is handled with extreme sensitivity and is never shared with third parties.
Outcome: We use this data only to decide the legitimacy of a review—keeping the “Truth Mirror” of your business clean.

6. Financial Security

We do not store your credit card or UPI PINs. All financial transactions are handled via encrypted, Tier-1 Indian payment gateways. Your payment for the Rs. 49 Audit Fee or premium subscriptions is processed externally; we only receive a confirmation of “Paid” or “Failed.”

7. Data Retention & Deletion

Starter Listings: Your data remains as a permanent anchor unless you request deletion.
Right to be Forgotten: You may request total data deletion by emailing info@bestintown.in. Once deleted, all SEO value, “Verified” statuses, and lead history are permanently purged and cannot be recovered.

8. Ownership Transparency

This platform is owned and operated by Viplav Mahanta, proprietor of BestInTown.in, and Bee Digital Marketing Agency.
Headquarters: Gangarampur, Dakshin Dinajpur – 733124, West Bengal, India.